When it comes to keeping your car safe, nothing is more important than brakes. At Mobile Brake Pro we specialize in affordable brake pads and rotors in North Salt Lake City so drivers can stay safe without breaking the bank. Today we want to share a real customer success story about Aidan, a North Salt Lake City resident who called us to take care of his 2016 Kia Sorento.
The Appointment Request
Aidan booked a brake service appointment for noon on Tuesday because he thought he was hearing a grinding noise from the front end of his SUV. He assumed the front brakes needed to be replaced. After booking online, we called Aidan and asked if he would like us to come a little earlier. He agreed, and by the time we arrived a couple of hours later, both he and his father were waiting by the vehicle.
From the first minute, we could tell we would enjoy this visit. Aidan and his dad were friendly, welcoming, and big Pittsburgh Steelers fans! We spent a few minutes talking football before getting started on the inspection.
The Brake Inspection
Since Aidan thought the problem was in the front, we began by removing the driver’s side front wheel. The brake pads and rotors up front were in great condition. The pads still had more than 50 percent life remaining and the rotors looked smooth and clean. This meant he didn’t need front brake repair at all, which saved him money right away.
Finding the Real Problem
The rear brakes were another story. The rotors were rusty, scarred, and uneven. After removing the pads, we found they were worn down to about 2 mm. New pads usually measure 11 to 12 mm, so they were definitely ready for replacement. The noise Aidan had been hearing was clearly coming from the back.
We explained the situation and recommended replacing both the pads and rotors on the rear axle. Aidan agreed and asked us to move forward with the repair.
Performing the Brake Repair
At Mobile Brake Pro we focus on affordable brake pads and rotors in North Salt Lake City without sacrificing quality. For Aidan’s Kia Sorento we used premium ceramic brake pads and high-quality rotors that are built to last. Ceramic pads help reduce heat buildup, minimize noise, and extend rotor life.
Here is what we did during the repair:
- Removed the rear wheels and brake assemblies
- Cleaned the brake caliper brackets from rust and dust
- Installed brand new brake hardware and clips
- Mounted new rotors on both sides
- Applied lubricant on all sliding contact points to prevent noise
- Installed ceramic brake pads
- Torqued bolts and wheel lug nuts to factory specifications
Once everything was installed, we tested the brakes, pumped the pedal to restore pressure, and took the Sorento for a short drive. The grinding noise was gone, and the brakes felt smooth and strong again.
A Great Customer Experience
Working with Aidan and his father was a highlight of our week. They appreciated that we were upfront and honest about the condition of the front brakes. Instead of replacing parts that didn’t need it, we focused on providing affordable brake pads and rotors in North Salt Lake City where the vehicle truly needed them. That honesty builds trust, and trust is what we value most with our customers.
Why Choose Mobile Brake Pro for Affordable Brake Pads and Rotors in North Salt Lake City
Here are a few reasons customers like Aidan choose us for brake service:
- We provide affordable brake pads and rotors in North Salt Lake City without cutting corners
- We bring the service directly to your home or office so you don’t waste time at a shop
- We use quality ceramic pads and durable rotors that last longer and perform better
- We follow professional standards and torque everything to factory specifications
Back on the Road
In just a couple of hours Aidan’s Kia Sorento was back on the road, safe and quiet again. This repair shows the real value of choosing Mobile Brake Pro when you need affordable brake pads and rotors in North Salt Lake City. Not only do you save money, but you also get the peace of mind that comes from honest inspections, premium parts, and expert installation.
Thank you, Aidan and Dad, for trusting us with your Kia Sorento. It was a pleasure meeting you, and we look forward to helping you again with any future brake service needs.
If you’re hearing squeaking, grinding, or vibration when braking, don’t wait. Contact Mobile Brake Pro today for affordable brake pads and rotors in North Salt Lake City.
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